Folder HelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Personalized email address
- Quick ticket routing
- Direct access to client data
- Exchange notes
- Seamless integration with Sellsy CRM
- Integration with other Sellsy business modules
Pricing Info
Pricing Info
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
Module subscriptions
- Helpdesk management ($15 per month)
- CRM pipeline license ($10 per month/user)
- Purchases and margins ($15 per month)
- Expenses ($15 per month)
- Project management ($20 per month)
- Subscriptions management ($15 per month)
- Inventory management ($20 per month)
- Cash register license ($55 per month)
- Bill hours ($15 per month/user)
Integrations
Integrations
- Gmail
- Google Drive
- Google Apps
- Outlook
- Dropbox
- MailChimp
- Simple Mail
- PayPal
- Stripe
- Bluepaid
- WordPress
- Drupal
- MailJet
- Presta Shop
- Joomla!
- CRM
- Invoicing
- Teamwork
- Purchases
- Stocks
- Point-of-sale
- API to create the following:
- connector
- contact lists
- data analysis
- e-commerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Company Email
Contact No.
Company's Address
60 Broad Street Suite 3502, New York City - NY 10004 United States
Sellsy Helpdesk Comparisons
Popular Sellsy Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft-Based Application
- Ticket Management in Outlook
- Automatic Ticket Creation
- Email-to-Ticket Conversion
- Automatic Data Transfer
- Ticket Form Fields
- Mailbox Monitoring
- Ticket Views
- Ticket-to-KB Conversion
- KB Article Sharing
- FAQ Answers
- In-Ticket Calling
- Email Notifications
- Automatic Emails
- Excel Reports
- Statistics
Pricing Info
Folder HelpDesk is available in three different types of enterprise pricing plans: Minimum, Medium, and Premium Level: You can buy any of the plans through an annual or monthly subscription.
In addition, as a subscriber, you are given the option to improve Folder HelpDesk by partly sponsoring the development of new features or enhancement of existing features of the standard version of the application, which you think may be useful for you and other organizations. Here are the details:
Minimum Level – $190/organization/month or $2,200/organization/year
- Free support access
- Free application updates
- Folder HelpDesk only
Medium Level – $209/organization/month or $2,469/organization/year
- All features in Minimum Level
- Free registration
- Folder HelpDesk + 2 other Biz Solutions 365 software products
Premium Level – $600/0ganization/month or $7,200/organization/year
- + $2,000 one-time setup fee
- All features in Medium Level
- Folder HelpDesk + all other Biz Solutions 365 software products
- Custom logo
- Custom download
- Custom setup
- Private network deployment
- Source code purchase
- App usage after subscription cancellation
Sponsorhip Offering – by quote
- For active subscribers who want to change and improve the existing features of Folder HelpDesk or add new features to the application
- Biz Solution 365 handles development, produc/feature documentation, and upgrade
- Pay a portion of the development cost
Integrations
Folder HelpDesk integrates with:
- Microsoft Outlook
- Microsoft Exchange
- SQL Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No available info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Folder HelpDesk is a ticket management system that lets you create, track, and manage support tickets directly in MS Outlook.
Company Email
Contact No.
Company's Address
365 Software Solutions LLP
(Galaxy Weblinks LTD - parent company)
104, Sai Kripa Colony Vijay Nagar, Near Ips School Indore,
Indore, Madhya Pradesh 452001,
India
Folder HelpDesk Comparisons
Popular Folder HelpDesk Alternatives
Almost as crucial as functionalities and user support responsiveness are pricing packages given by Sellsy Helpdesk and Folder HelpDesk. Even though pricing should not be the only element it’s surely a key thing to think about. You should look for a flexible pricing plan that can be matched with your company size and easily scaled up when your team develops. Make sure you don’t opt for plans that have advanced features that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently count on discounts. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to spend any money and offers a solid overview of what it’s like to work with Sellsy Helpdesk and Folder HelpDesk.
Page last modified