QueueMetrics-Live
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Outlook Synchronization
- Calendar, contacts and tasks
- Anti-spam and virus included
- Webmail accessibility
- Automatic backups
- Single Sign On
- Company contact sharing
- Resource booking (meeting rooms among others)
- Auto complete
- Stability and Reliability
- Scalability and Growth
- Full Transparency
- 25 GB Mailbox
- Active Sync functionality with phone
- Cloud based solution
- Access from anywhere
- Retrieve deleted email items for 30 days
- Offline support
- Calendar sharing
- Distribution Lists
- Multi language support
- Presence
- Speed and Ease of Use
- Fast Setup Process and Easy Migration
- Add-on Features: IM, Spreed, Dropbox / Owncloud support and much more
Pricing Info
Pricing Info
Contact the company directly for pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No information available
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Secure Suite makes sure your email stay safe with its top-of-the-line cloud email management.
Company Email
sales@theemaillaundry.com
Contact No.
Company's Address
Clean Communications Ltd, 5 Wormwood Street, London, EC2M 1RQ, United Kingdom
Secure Suite Comparisons
Popular Secure Suite Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
When you research various Communications Software products you shouldn’t simply explore their features list and offered pricing packages. Keep in mind the app must be matching your standards and company so the more flexible their offer the better. Find our which platforms are supported by Secure Suite and QueueMetrics-Live and make sure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this may be a key element for many companies.
Page last modified