Scorebuddy
vsVenn
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agent dashboard
- Customer service monitoring
- Customizable reports
- Customizable scorecards
- Multi-channel monitoring
- Performance scoring
- Quality score analytics
- Quality score reports
- Quality scorecard designer
- Quality scorecard builder
- Root-cause analysis
- Scoring calibration
- Self-scoring
- Supervisor dashboard
Pricing Info
Pricing Info
Scorebuddy offers three plans and a 30-day free trial on all accounts:
Scorebuddy: £99 monthly
- Core feature set
- 25 staff
- 1 GB storage
Scorebuddy Pro: £269 monthly
- Core feature set
- 100 staff
- 5 GB storage
Scorebuddy Enterprise: Price information on application
- Unlimited staff
- Unlimited storage
Integrations
Integrations
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Company Email
info@scorebuddy.co.uk
Contact No.
Company's Address
11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Secure Enclave for Work
- Work & Personal App Isolation
- Centralized Administration
- Configurable Policies & Controls
- Access Management
- Network Control
- Peripheral Use
- Employee Productivity
- VDI/DaaS Alternative
- 1-Click Data Wipe
- Integrations
Pricing Info
Venn Software’s SME and enterprise pricing information is available only upon request. Kindly contact the software provider for a tailored quote.
Integrations
Venn Software integrates with:
- Box
- OneDrive
- CATO
- ZScaler
- ESET
- DUO
- Okta
- Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Portfolios, Cambridge, Summit Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Venn Software is workplace solution for organizations to improve security, privacy, and compliance without dealing with the complexity and cost of using legacy VDI and DaaS infrastructures.
Company Email
partnerships@venn.com
Contact No.
Company's Address
Venn Technology Corporation
16 West 22nd Street, 10th Floor, New York, NY 10010
USA
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You don’t want only a wide set of features and adjustable pricing plans from a well-known Customer Support Software. Almost as important as key features is a top-notch customer support. You want to guarantee that if you have any questions about Scorebuddy or Venn, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality useful to your team you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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