TrueChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agent dashboard
- Customer service monitoring
- Customizable reports
- Customizable scorecards
- Multi-channel monitoring
- Performance scoring
- Quality score analytics
- Quality score reports
- Quality scorecard designer
- Quality scorecard builder
- Root-cause analysis
- Scoring calibration
- Self-scoring
- Supervisor dashboard
Pricing Info
Pricing Info
Scorebuddy offers three plans and a 30-day free trial on all accounts:
Scorebuddy: £99 monthly
- Core feature set
- 25 staff
- 1 GB storage
Scorebuddy Pro: £269 monthly
- Core feature set
- 100 staff
- 5 GB storage
Scorebuddy Enterprise: Price information on application
- Unlimited staff
- Unlimited storage
Integrations
Integrations
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Company Email
info@scorebuddy.co.uk
Contact No.
Company's Address
11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ
Scorebuddy Comparisons
Popular Scorebuddy Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Visitor Tracker
- Pop-Up Notifications Per Visitor
- Android App
- IP Address Tracker
- Active Website Visitor Tracking
- Real-Time Interaction
- Save and Email Chat History
- Web Support
- Multiple Chat Management
Pricing Info
TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Basic – $200/year
- Web Chat
- 1 Agent
- Basic Web Analytics
- Dashboard
- Web Notification
Standard – $300/year
- Web Chat
- 2 Agents
- Standard Web Analytics
- Dashboard
- Web and Mobile Notification
- Triggers
- Android App
Premium – $500/year
- Web Chat
- 3 Agents
- Advanced Web Analytics
- Dashboard
- Web and Mobile Notification
- Triggers
- Android App
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WordPress, Joomla, Magento
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TrueChat is an advanced and efficient way to stay connected with your customers.
Company Email
feedback@truechat.co
Contact No.
Company's Address
13027, Saint Clair Road,
Clarksburg, MD-20871
USA
TrueChat Comparisons
Popular TrueChat Alternatives
In the event you continue having second thoughts about which software will be best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular every app is and how big is its online presence. For instance Scorebuddy Twitter profile has currently 1088 followers. At the same time TrueChat Twitter is followed by 0 users.
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