Scorebuddy
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Agent dashboard
- Customer service monitoring
- Customizable reports
- Customizable scorecards
- Multi-channel monitoring
- Performance scoring
- Quality score analytics
- Quality score reports
- Quality scorecard designer
- Quality scorecard builder
- Root-cause analysis
- Scoring calibration
- Self-scoring
- Supervisor dashboard
Pricing Info
Pricing Info
Scorebuddy offers three plans and a 30-day free trial on all accounts:
Scorebuddy: £99 monthly
- Core feature set
- 25 staff
- 1 GB storage
Scorebuddy Pro: £269 monthly
- Core feature set
- 100 staff
- 5 GB storage
Scorebuddy Enterprise: Price information on application
- Unlimited staff
- Unlimited storage
Integrations
Integrations
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Company Email
Contact No.
Company's Address
11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ
Scorebuddy Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Entity Extraction
- Categorization
- Sentiment Analysis
- Multilingual
- Clustering
- Visualization
- 10+ languages
- Highly Customizable
- Fast
- Comprehensive SDK
- Distributed & Scalable
- Human Support Team
- Diffbot Content Extraction
Pricing Info
Semantria offers a total of four product bundles plus a free trial period for each plan:
- Excel Seat – $999/month (unlimited transactions)
- API Starter – $999/month (100,000 transactions per month)
- API Growth – $1,999/month (1000,000 transactions per month)
- API Advanced – $2,999/month (5000,000 transactions per month)
All plans come with:
- Sentiment Analysis
- Named entity extraction
- Auto-categorization
- User queries
- Theme Extraction
- Text Summarization
- Discovery for sentiments
Integrations
Semantria works well with other APIs:
- Mashape
- The Nerdery
- Gnip
- Import.io
- VOZIQ
- Diffbot
- Leanstack
- Bigdatavendors
- Webhose.io
- GoodData
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
Company Email
Contact No.
Company's Address
48 N. Pleasant Street, Unit 301
Amherst, MA 01002
USA
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All the data, facts and reviews that we shared in this analysis were collected from official company pages, marketing resources available online, real-life experience from real clients as well as our own everyday use of each service by an expert. We pay a lot of attention to comprehensively study every product, therefore we not only study it on our own, but we also compare our observations with opinions of other users from the SaaS community.
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