Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Built-in dashboard to monitor server & web traffic
- Built-in diagnostic tools for root cause analysis
- Event logs
- Graphical data presentation
- Graphical view of weekly trends
- Imports data from Heroku, Amazon, and RDS
- Interactive reporting
- Mail server monitoring
- Multi-user functionality
- Real time log monitoring
- Risk alerts
- Role-based access
- Second Screen Display
- Server Groups
- Server log & performance monitoring
- Summarizes log data on a dashboard
- Tracks activity logs & records
- Web monitors
Pricing Info
Pricing Info
Scalyr offers five enterprise pricing packages, and a 30-day free trial for all of them. Give the details a look, and select the best plan for your company:
Startup Plan – $19/month
- 5GB/day
- 7 days retention
Silver Plan – $99/month
- 2GB/day log volume
- 14 days retention
- All Standard features
- Single login
Gold Plan – $249/month
- 5GB/day log volume
- 21 days retention
- All Standard features
- Single login
Platinum Plan – $499/month
- 10GB/day log volume
- 30 days retention
- All Standard features
- Multi-user
- User permissions
- Audit trails
Enterprise Plan – By quote
- Custom log volume
- Custom retention
- All Standard features
- Multi-user
- User permissions
- Audit trails
Standard features of all the plans
- Custom alerts
- Custom dashboards
- Custom log parsing
- Custom metrics
- Log collection
- Log graphs
- Log search & analysis
- Server monitoring
Integrations
Integrations
Scalyr integrates with the following business systems and applications:
- HipChat
- OpsGenie
- PagerDuty
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Giphy, Tivo, Wistia, Zalando
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scalyr is a platform for high-speed server monitoring and log management.
Company Email
contact@scalyr.com
Company's Address
2929 Campus Dr
San Mateo, CA 94403
USA
Scalyr Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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All the data, details and opinions that we offered in this analysis were collected from official company websites, promotional resources available online, actual experience from real customers as well as our individual hands-on use of each service by a professional reviewer. We put a lot of effort to comprehensively analyze each software, therefore we not only test it on our own, but we also match our findings with opinions of other members from the SaaS community.
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