What is better Samanage or Kampyle? We are here to improve the process of contrasting Customer Support Software products for you. In particular, on this page you can verify the overall performance of Samanage (8.9) and compare it with the overall performance of Kampyle (6.9). You can also match their overall user satisfaction rating: Samanage (98%) vs. Kampyle (100%).
Likewise, you can read their features thoroughly to determine which product can better tackle your company’s requirements. Generally, any business app must let you to quickly check the big picture, at the same time allowing you quick access to the details.
At this time, the leading products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Both Samanage and Kampyle were tested by a team of independent SaaS experts who prepared a detailed examination of all crucial elements of each service. Their final rating was calculated with unique SmartScore algorithm which gives a separate partial score to every factor such as: main functionalities, customer support, mobile device support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all facets of a solution before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
