SalesOptima
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Activity management
- Campaign management
- Contact history
- Contact management
- Document management
- Email marketing
- Interaction tracking
- Lead management
- Lead scoring
- Marketing automation
- Referral tracking
Pricing Info
Pricing Info
SalesOptima offers 4 enterprise pricing plans:
Express Status Plan
- $19/user/month (billed monthly)
- $49 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Status Plan
- $24/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Cirrus Plan
- $39/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Nimbus Plan
- $64/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Integrations
Integrations
SalesOptima integrates with the following business systems:
- Microsoft Outlook Add-in
- Skype
- SIP Click-To-Call
- Fax2Mail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SalesOptima is a state-of-the-art CRM web application with a simple user interface.
Company Email
support@salesoptima.com
Contact No.
Company's Address
8770 West Bryn Mawr Ave.
Suite 1300
Chicago, IL 60631
SalesOptima Comparisons
Popular SalesOptima Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
You should pay attention to the fact that while both SalesOptima and Deskero may have a top quality range of features every service may be aimed at a different company size. If you are analyzing various solutions you should give some attention to a company type they are aimed at. Some functionalities could scale up efficiently for huge enterprises but if you run a small or medium business it’s usually better to refrain paying for customized features that you might never have a chance to use.
Page last modified