What is better Salesforce Shield or Freshservice? If you need to get a quick way to learn which IT Management Software product is better, our exclusive method gives Salesforce Shield a score of 8.8 and Freshservice a score of 9.4 for total quality and performance. In addition, Salesforce Shield is rated at N/A%, while Freshservice is rated 97% for their user satisfaction level.
You can also assess their product details, including features, tools, options, plans, pricing, and many more. Check whether the solution lets you to customize some of its processes to ensure it complements your own business processes.
Currently, the leading services in our IT Security Software category are: Norton Security, Avira Antivirus Server, Cloudflare.
Salesforce Shield veers away from the usual per user per month subscription, saying that it’s strictly not about users but more about your data. Instead, for new customers, Shield (including Transaction Security) is priced at 30% of a customer’s total Salesforce spend based on their existing contract or 10% for just Event Monitoring with Transaction Security. You can contact the vendor for more pricing details or to request a quote.
Shield integrates with other solutions in the Salesforce Platform Services, as well as with data visualization tools like Einstein Analytics, Splunk, or FairWarning.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce data security software designed for regulations compliance
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Both Salesforce Shield and Freshservice were reviewed by a team of reliable SaaS experts who prepared a detailed study of all core elements of each app. Their total rating was calculated using our unique SmartScore system which calculates an individual partial score to every factor such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only thing important to a company so we make an effort to pay attention to all facets of a product before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
