What is better Salesforce Service Cloud or XIA Configuration? We are here to improve the process of assessing IT Asset Management Software products for you. In particular, on this page you can examine the overall performance of Salesforce Service Cloud (9.6) and compare it with the overall performance of XIA Configuration (8.0). It's also possible to match their overall user satisfaction rating: Salesforce Service Cloud (97%) vs. XIA Configuration (100%).
Similarly, you can read their capabilities thoroughly to find out which product can better deal with your company’s requirements. In general, any business solution should allow you to quickly see the big picture, all the while giving you easy access to the details.
People who are pressed for time or need a Customer Support Software advice from our team might want to examine these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Centrel Solutions offers the following packages with its inclusions. Contact the vendor for their enterprise pricing details and other product information.
A network documentation solution created for IT professionals, helping them manage their IT infrastructure by automatically generating network documentation. It supports a vast selection of technologies such as Active Directory, Windows, Unix, VMware, Hyper-V, SQL, Backup Exec, and Citrix to mention a few.
If you are still having doubts about which app will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular each app is and how large is its online presence. For instance, in case of Facebook Salesforce Service Cloud has 617858 likes on their official page while XIA Configuration profile is liked by 75 users.
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