What is better Salesforce Service Cloud or Web+Center? Getting the right IT Asset Management Software product is as easy as assessing the solid and poor characteristics and terms offered by Salesforce Service Cloud and Web+Center. Here it's also possible to match their general scores: 9.6 for Salesforce Service Cloud vs. 6.9 for Web+Center. Or you can verify their general user satisfaction rating, 97% for Salesforce Service Cloud vs. 99% for Web+Center.
We suggest that you put some effort and review their differences and determine which one is the better choice for your company. What’s more keep in mind to consider your company’s or industry’s unique case, for example, a multilingual solution for a global staff or a mobile platform to help you work in the field.
People who are pressed for time or would like to get a Customer Support Software suggestion from our experts may want to examine these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Web+Center integrates with the following applications:
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Mateo County Community College District, Memorial Hospital Gardena, Ducks Unlimited
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations.
Both Salesforce Service Cloud and Web+Center were evaluated by a group of reliable B2B experts who prepared a thorough study of all crucial aspects of each software. Their final score was prepared using our unique SmartScore model which provides an individual partial score to each component including: main functionalities, customer support, mobile device support, security, client satisfaction as well as market presence. We are aware that useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a software prior to coming up with its final rating.
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