What is better Salesforce Service Cloud or Oomnitza? There are lots of IT Asset Management Software products in the market these days. The ideal way to find out which product fits your needs best is to examine them side by side. For instance, here you can examine Salesforce Service Cloud and Oomnitza for their overall score (9.6 vs. 7.7, respectively) or their user satisfaction rating (97% vs. 100%, respectively).
It’s also possible to compare their features and pricing stipulations along with other useful data below. When matching products be sure to examine their similar functions and mark their differences to get a clearer picture of both deals. Likewise, remember to assess secondary factors like security, backup, usability, and helpdesk support.
We are aware that not all people have enough time to examine dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Oomnitza is a smart IT asset management software. Organizations who want to streamline their tracking processes can request a custom enterprise pricing from the sales team by phone, email, or web form.
No IT Asset Management Software will be able to solve all the requirements of a specific team. While main features of Salesforce Service Cloud and Oomnitza are obviously a priority you should also thoroughly study the integrations offered by a given product. Quote frequently your team will already be using various kinds of B2B software in your company and it’s definitely more beneficial to select apps that integrate well with one another. That way you will be able to ensure a smooth exchange of information between your teams and software used, which can really reduce time spent on migrating between one solution and the next.
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