What is better Salesforce Service Cloud or NetZoom? Getting the best IT Asset Management Software product is all about evaluating numerous solutions and figuring out the top application for your specific needs. Our exclusive algorythm will give you a fast look at the general rating of Salesforce Service Cloud and NetZoom. For all round quality and performance, Salesforce Service Cloud scored 9.6, while NetZoom scored 7.3. On the other hand, for user satisfaction, Salesforce Service Cloud earned 97%, while NetZoom earned N/A%.
Below it's also possible to verify their functions, terms, plans, etc. to see which program will be more appropriate for your needs. One critical feature to evaluate is if the software lets you to enable and disable restrictions on various types of users to limit the exposure of any critical company data.
As of now, the top services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you are still having second thoughts about which product will work best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how big is its online presence.For instance, if you look at Salesforce Service Cloud LinkedIn profile you’ll learn that they are followed by 2120339 users. In case of NetZoom the number of followers on their LinkedIn page is 304.
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