What is better Salesforce Service Cloud or Helpshift? Reviewing products for the top Customer Support Software need not be complicated. On our review platform, we enable you to match Salesforce Service Cloud and Helpshift and quickly evaluate their distinct features. We allow you to check their features, supported devices, customer support, pricing rates, terms, and much more.
It's also possible to examine their overall score (9.6 for Salesforce Service Cloud vs. 8.9 for Helpshift) and overall customer satisfaction level (97% for Salesforce Service Cloud vs. 89% for Helpshift). Spend some time and assess your leading alternatives and see which one is ideal for your company. Likewise, you must consider the software vendor’s business viability; are they reliable and will they still be around in a few years time?
Right now, the most popular services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
Almost as essential as useful features and user support level are pricing options provided by Salesforce Service Cloud and Helpshift. While pricing should not be the only element it’s definitely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and effortlessly scaled up every time your business grows. Make sure you don’t pick packages that have advanced tools that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every product to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and provides you with a reliable overview of what it feels like to work with Salesforce Service Cloud and Helpshift.
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