What is better Salesforce Service Cloud or GoBrunch? The ideal Customer Support Software is a service that can deal with your company’s specific needs. It’s easy to find which solution works really with your company if you review numerous products before you decide which one is the best.
As an example, Salesforce Service Cloud and GoBrunch are scored at 9.6 and 8.0, respectively, for total quality and performance. Similarly, Salesforce Service Cloud and GoBrunch have a user satisfaction rating of 97% and 99%, respectively, which suggests the general response they get from customers. Better yet, reach put to a current user of the software and ask for their feedback concerning the software in question.
We are aware that not all companies have enough time to try out a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as essential as useful features and user support level are pricing plans made available by Salesforce Service Cloud and GoBrunch. While pricing should not be the sole factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your business size and painlessly scaled up if your team grows. Make sure you don’t pick plans that include complex functionalities that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with Salesforce Service Cloud and GoBrunch.
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