What is better Salesforce Service Cloud or BeAnywhere Support Express? Buying the most effective Help Desk Software product is all about comparing various solutions and identifying the top program for your specific needs. Our proprietary system will give you an instant look at the general rating of Salesforce Service Cloud and BeAnywhere Support Express. For total quality and performance, Salesforce Service Cloud scored 9.6, while BeAnywhere Support Express scored 7.2. On the other hand, for user satisfaction, Salesforce Service Cloud earned 97%, while BeAnywhere Support Express earned 77%.
Below it's also possible to verify their features, terms, plans, etc. to see which application will be more suitable for your situation. An important element to check is if the application can toggle on/off restrictions on various types of users to limit the exposure of any critical corporate data.
Our team put a lot of effort to review all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as essential as useful features and user support responsiveness are pricing plans offered by Salesforce Service Cloud and BeAnywhere Support Express. While price should not be a deciding factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up if your business develops. Be sure that you don’t pick packages that include extra features that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can frequently count on special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and offers a reliable overview of what it’s like to work with Salesforce Service Cloud and BeAnywhere Support Express.
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