What is better Salesforce Service Cloud or AssetStudio? It’s a good idea to use our scoring system to provide you with a general idea which IT Asset Management Software product is better for your company. For overall product quality, Salesforce Service Cloud earned 9.6 points, while AssetStudio gained 7.7 points. At the same time, for user satisfaction, Salesforce Service Cloud scored 97%, while AssetStudio scored N/A%.
Specifics of their features, tools, supported platforms, customer support, etc. are available below to give you a more correct comparison. Keep in mind to purchase only the tools your business requires so you don’t waste cash for tools that you won’t be using.
Our experts made sure to review all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
AssetStudio for Enterprise SAM is a solution that can help you optimize your software assets. If you are interested in this product, you can ask for custom enterprise pricing by phone, email, or web form.
AssetStudio can fully integrate with any major third-party distribution software such as System Center Configuration Manager by Microsoft. To learn more about the application’s integration capabilities, visit the website for the documentation or contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bank of New Zealand, King’s College Hospital NHS, Rotherham Metrobank Borough Council
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise-grade, comprehensive, and cutting-edge software asset management solution.
No IT Asset Management Software will be able to solve all the requirements of a business. Even though core functionalities of Salesforce Service Cloud and AssetStudio should matter you should also carefully study the integrations provided by a given software. Quote frequently your team will already be using various kinds of B2B software in your company and it’s always better to choose services that integrate well with one another. That way you will be able to guarantee a reliable exchange of data between your teams and services, which can really reduce time devoted to migrating between one app and the next.
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