What is better Salesforce Service Cloud or Asset Track? When you need a reliable IT Asset Management Software product for your company you need to make time to examine a wide range of solutions. It doesn’t have to be tricky, and can be as quick as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can check Salesforce Service Cloud’s overall score of 9.6 and compare it against Asset Track’s score of 8.6; or Salesforce Service Cloud’s user satisfaction level at 97% versus Asset Track’s 95% satisfaction score.
The comparison can help you see the pros and cons of each software, and make up your mind on which suits you requirements better. On top of the rich features, the software that’s simple to grasp and use is always the better product.
In the event you have to quickly decide on the optimal Customer Support Software according to our review team we recommend you try out these services: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Asset Track offers several SMB and enterprise pricing packages for all users to choose from. The pricing of the plans varies depending on the version of software or system you’re going to purchase. You can also visit its official website to check the pricing for the installation and support plans you can include. Here are the details:
Asset Tracking Premiere
$1,500
Asset Tracking Software for Large Organizations
Includes: Software
Easily track all assets in your facilities with Asset Track. Record supplier and user information. Track where your assets are located. Scan manufacturer barcodes or produce labels with barcodes and RFID directly from Asset Track.
Register and track assets
Print RFID asset tags
Use MS SQL, Oracle, MySQL, ODBC
Network multiple locations together
Import from portable scanner
Pro Asset Tracking System
$1,850
Professional Asset Tracking System with Thermal Asset Labels
Easily track all assets in your facilities with the Pro Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
High Volume Asset Tracking System
$2,710
Professional Asset Tracking System with Upgraded Printer
Easily track all assets in your facilities with the High Volume Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
RFID Asset Tracking System
$7,765
RFID Asset Tracking and Label Production System
Includes: Software, RFID / Barcode Scanner, RFID Printer, Labels
Easily track all assets in your facilities with the RFID Asset Tracking System. This complete system provides everything you need to get started printing and tracking assets using RFID labels and tags. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Asset Track supports integration with Active Directory. In addition, it can be integrated with most ODBC / OLE DB compatible databases which include the following:
Microsoft Excel
Microsoft SQL Server
Microsoft Access
MySQL
Oracle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fedco, Casa Bonita, Dynatronics Accessories
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, robust, and innovative asset tracking solution used by various companies and businesses to easily manage and monitor the location and condition of all of their fixed and IT assets, equipment, and tools.
Almost as essential as features and client support level are pricing plans given by Salesforce Service Cloud and Asset Track. While cost should not be a deciding aspect it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up when your company develops. You should be certain you don’t select packages that have extra tools that you won’t use and always try to contact with the vendor directly as big companies can frequently count on special pricing. You should also check out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and provides you with a solid overview of what it’s like to work with Salesforce Service Cloud and Asset Track.
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