Salesforce Government Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
For Federal Government
- Federal Contact Center
- Federal Case Management
- Government Cloud Wave
- Cloud App Development
- Facilities and Capital Management
For Government Contractors
- Business Development
- Employee Engagement
- Client/Partner Service Support
- Supplier Relationship Management
- Productivity Tools
- Business Intelligence
- Lifecycle Contract Management
- Account-based Marketing
- Personalized Marketing
- CRM
- Collaboration
- Analytics
- Automation
For Department of Defense
- Talent Management
- Patient Relationship Management
- Supplier Relationship Management
- Productivity Tools
- Recruiting
- Compliance
For State
- State Case Management
- State Contact Center
- Workforce Development
- Salesforce Licensing
- Government Cloud Wave
- Salesforce Government HHS (Human & Health Services) Case Management
- Engagement Center
For City
- Mobile Connectivity
- Mobile Case Management
- Pre-configured Business Processes for HHS Sector
- Automated Workflows
- Client Self-Service
- Shared Communication Platform
- Custom App Development
- CRM
- IoT
For Security & Compliance
- Support and Compliance with FedRAMP (Federal Risk and Authorization Management Program)
- Support and Compliance with iRAP (Information Security Registered Assessors Program)
- Support and Compliance with various U.S. Department of Defense security requirements
- Event Monitoring and Platform Encryption
- Compliance Certifications
Pricing Info
Pricing Info
Variable and flexible pricing plans are offered for the various solutions that make up Government Cloud. You can contact the vendor for pricing details or to get a quote.
Integrations
Integrations
Government Cloud is a platform that is secure, transparent, and compliant. It can connect with any internal or external systems from any device, and gives you access to numerous developers and partners. You can contact the vendor for specific integration capabilities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Services Administration, New Jersey Transit, Elgin City (Illinois)
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A set of cloud management, business, and productivity solutions designed for the government sector
Company Email
Contact No.
Company's Address
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce Government Cloud Comparisons
Popular Salesforce Government Cloud Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Strike Up a Conversation on any Channel
- Teamwork
- Create and Assign Tasks
- Set Alerts and Due Dates
- Analyze Data and Suggest Answers to Issues
- Customer Centric
- Information at Fingertips
- Connect Customers with the Right Agents
- Understand Customers and their Preferences
- Open APIs
- One-Key Resolution
- Straightforward Interface
- Inspired by Messaging Apps
- Real-Time Data, Insights, and Analytics
- Liveboards
- Reports
- Global Search
Pricing Info
Gladly’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Company Email
Contact No.
Company's Address
201 California Street, Suite 1300
San Francisco, CA 94111
USA
Gladly Comparisons
Popular Gladly Alternatives
Both Salesforce Government Cloud and Gladly were reviewed by a team of independent B2B experts who prepared a detailed examination of all key aspects of every software. Their ultimate score was prepared by means of unique SmartScore algorithm that calculates an individual partial score to each factor such as: main features, customer support, mobile device support, security, customer satisfaction and media presence. We realize useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a solution prior to calculating its final score.
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