What is better Salesforce Field Service Lightning or Zoho Projects? It’s easy to our scoring system to provide you with a general idea which Project Management Software product is better for your company. For overall product quality, Salesforce Field Service Lightning earned 9.4 points, while Zoho Projects received 9.1 points. At the same time, for user satisfaction, Salesforce Field Service Lightning scored 100%, while Zoho Projects scored 99%.
Specifics of their characteristics, tools, supported platforms, customer support, and more are given below to provide you with a more versatile assessment. Don’t forget to choose only the functions your business requires to avoid wasting cash for functions that you won’t be using.
We are aware that not all people have enough time to scrutinize a large number of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the Field Service Management Software - FSM category are: Freshdesk, Salesforce Field Service Lightning, monday.com.
Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A field management solution designed to connect the in-office personnel with the field-based workforce. To that end, it provides smart and fast delivery of information within the platform. This removes the need for constant phone calls, thus making fieldwork more efficient.
Zoho has four plans designed to cater to the varying needs of various business types. For those who want to take the tool for a spin first, you can get Zoho Projects free trial here.
Free Plan
3 Users
2 Projects
Google Apps Integration
Custom Status for Tasks
Feeds
Calendar & Forums
Attach Files Up to 10MB
Premium – $4/month /user if billed annually, plus tax as applicable
Unlimited Projects
Upto 50 users
Includes All Express Features
20 Project Templates
Attach Files Up to 100GB
Resource Utilization Chart Within a Project
Work – Planned vs Actual
Four Types of Task Dependency
Business Hours, Skip Weekends & Holidays
Strict Project Management
Multiple Integrations
Business Rules and Automation for Issues
Enterprise – $9/month /user if billed annually, plus tax as applicable
Zoho is designed to work in compatible with the following add-ons and third-party applications:
Zoho Apps
Zoho CRM
Zoho People
Zoho Desk
Zoho Invoice
Zoho Reports
Zoho Docs
Zoho Assist
Zoho Books
Zoho Mail
Zoho Meeting
Google Apps
Google Calendar
Google Tasks
Google Spreadsheets
Google Drive
Google Apps Marketplace
Microsoft Apps
MS Excel
Microsoft Projects
OneDrive
MS Outlook Calendar
Microsoft Office 365
Microsoft Teams
Imports
Jira
Basecamp
Manage Documents
Dropbox
Box
Manage Repositories
Github
Bitbucket
Calendar
iCal
Manage Bugs
Crashlytics
Messaging
Slack
Automate Workflows
Zapier
Zoho Flow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cloud Camper, Abacus Concepts, Raw Engineering
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A free online project planning and collaboration tool that helps you get your projects done on time and within budget. The software lets you break down projects into smaller milestones, tasks, and subtasks for easier tracking. Users can also collaborate through multiple channels, including chat, feeds, forums, and Wikis.
All the data, information and experiences that we offered in this analysis were collected from official vendor pages, marketing materials available online, real-life experience from real clients as well as our individual everyday use of every service by an expert. We do our best to extensively analyze each app, so we not only study it internally, but we also compare our results with experiences of other people from the B2B community.
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