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Compare Salesforce Field Service Lightning vs ProWorkflow

What is better Salesforce Field Service Lightning or ProWorkflow? Purchasing the appropriate Project Management Software product is as simple as evaluating the good and low functionalities and terms offered by Salesforce Field Service Lightning and ProWorkflow. Here you can also match their general scores: 9.4 for Salesforce Field Service Lightning vs. 8.5 for ProWorkflow. Or you can look at their general user satisfaction rating, 100% for Salesforce Field Service Lightning vs. 100% for ProWorkflow.

We suggest that you put some effort and review their unique features and figure out which one is the better option for your business. Likewise, remember to factor in your company’s or industry’s special situation, for instance, a multilingual app for a global team or a mobile version to help you work on the go.

People who don't have much time or need a Field Service Management Software - FSM recommendation from our experts may want to take a look at these top choices for the current year: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud solution allows you to manage projects and tasks remotely
  • Project Manager helps you to get organized
  • Templates for reports and forms that can be customized
  • Dashboards and status summaries
  • Easy-to-use scheduling
  • Messaging tool with one-click replies
  • Branding & configuration
  • Contact & company search
  • Permission based access
  • Messaging & file sharing
  • Time tracker widgets for desktop
  • Notifications & alerts
  • Timesheet entry options
  • Quotes & invoices
  • Gantt style timeline
  • Import Contacts from template
  • Mobile & iPhone application
  • Individual & overview reports
  • Open API
  • Free basic training and support

Pricing Info

ProWorkFlow is available in three subscription plans for freelancers, small business, and enterprise, each one with a free trial:

Solo ($10 per month, ideal for freelancers): one user only; easy project/task management for individuals; 10 Active Projects; free Client/Contractor Access; 5GB file storage; ProWorkflow Mobile; API Integration.

Professional ($20 per month per user): comprehensive project/task & time management; unlimited Projects; free Client/Contractor Access; 25GB file storage; ProWorkflow Mobile; API Integration.

Advanced ($30 per month per user, perfect for enterprise): hierarchical control to manage multiple teams & groups; unlimited Projects; free Client/Contractor Access; 50GB File Storage; ProWorkflow Mobile; API Integration.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bostik, Dan Djuric, Heartland Financial USA, AdVision Multimedia

Integrations

  • Xero
  • QuickBooks
  • Kashflow
  • Open API
  • ProWorkFlow Mobile
  • Desktop widget
  • Time Tracker
  • Invoice manager plugin
  • Quotes manager plugin
  • more apps in in-house App Store

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProWorkflow is a software tool that focuses on visibility and control to help you collaborate seamlessly with your teams, using scalable features that match your business needs.

Company Email

sales@proworkflow.com

Contact No.

Company's Address

(NZ; available on request)

In case you are still having second thoughts about which app will perform best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular each software is and how extensive is its online presence. For example Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time ProWorkflow Twitter is followed by 2267 people.

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