What is better Salesforce Community Cloud or Vanilla Forums? Selecting the most appropriate Collaboration Software for your organization is hard with a lot of functions, choices, and terms to consider. On the other hand, depending on our website will allow you to streamline the necessary steps by reading all main apps in a single place.
For example, you can contrast Salesforce Community Cloud and Vanilla Forums for their tools and overall scores, in this case, 9.0 and 8.7, respectively. Similarly, you can check which one has higher general user satisfaction rating: 100% (Salesforce Community Cloud) and 99% (Vanilla Forums) to determine which software is better for your business. Don’t just buy the service with the lowest price, but the one that offers the best value.
We are aware that not all people have enough time to test a wide range of different services, so we created a list of suggestions that you may find useful. Our top selections for the Online Community Platforms category are: monday.com, Salesforce Community Cloud, Wrike.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
5 staff users
250k monthly page views
Public or private community
Unlimited members
Moderation
jsConnect SSO
SuccessTeam
Gamification
Corporate – By-quote (full-featured community platform)
All Business plan features
10 staff users
1M monthly page views
Ideation
Advanced Analytics
Sub-communities
Q&A
CRM Integrations
SuccessTeam
API
Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
Vanilla Forums integrates with the following business systems and applications:
WordPress
Zendesk
GitHub
Salesforce
MailChimp
Facebook
Twitter
LinkedIn
WishList
Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
All the data, information and statistics that we offered in this comparison were collated from official company sites, promotional resources available online, actual experience from real users as well as our individual everyday use of each app by an expert. We pay a lot of attention to thoroughly test every product, so we not only analyze it on our own, but we also match our findings with experiences of other people from the SaaS community.
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