What is better Salesforce Community Cloud or SurveySparrow? When scouting for the ideal Customer Experience Management Software for your company it is suggested that you review the features, costs, as well as other important details about the product and vendor. Here, you can examine the parallels and differences between Salesforce Community Cloud (overall score at 9.0 and user satisfaction at 100%) and SurveySparrow (overall score at 8.5 and user satisfaction at 100%).
You can also look at their unique details, for example services, plans, rates, terms and conditions, etc. What is more, read the terms carefully for information on hidden fees, including, installation, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.
We know that not all businesses have enough time to scrutinize dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Online Community Platforms category are: monday.com, Salesforce Community Cloud, Wrike.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
Pricing starts at $19/month for the basic plan. Pricing can also be customized based on your specific needs.
SurveySparrow’s Flexible and Customized Pricing Approach
SurveySparrow has evolved its pricing strategy to focus on flexibility and customization, catering to the unique needs of both small businesses and large enterprises. Instead of fixed pricing plans, they now offer a personalized quote system to ensure that each customer receives a pricing structure that aligns perfectly with their specific requirements and usage scale.
Personalized Quote System
Customized Pricing: SurveySparrow invites potential customers to request a personalized quote, ensuring that the pricing aligns with their individual needs, scale of use, and specific features required.
Tailored to Your Needs: Whether you’re a small business or a large enterprise, SurveySparrow’s team will work with you to understand your survey needs and usage patterns, providing a pricing plan that fits your scenario.
Flexible Solutions: The focus is on offering scalable solutions, whether you need basic survey functionalities or advanced features for extensive data collection and analysis.
In the event you are still having doubts about which software will work best for your company it might be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular each software is and how extensive is its online presence. For example, in case of Facebook Salesforce Community Cloud has 703541 likes on their official page while SurveySparrow profile is liked by 99 users.
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