What is better Salesforce Community Cloud or Convolio? It’s easy to our scoring system to provide you with a general idea which Collaboration Software product is more suitable for your business. For overall product quality, Salesforce Community Cloud attained 9.0 points, while Convolio gained 8.0 points. At the same time, for user satisfaction, Salesforce Community Cloud scored 100%, while Convolio scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, and more are given below to provide you with a more versatile assessment. Don’t forget to get only the functions that you need to avoid wasting cash for tools that are unnecessary.
We are aware that not all businesses have the time to test dozens of different services, so we created a list of suggestions that you may find useful. Our top selections for the Online Community Platforms category are: Salesforce Community Cloud, Wrike, monday.com.
Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.
Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GE, Virgin America, Brown-Forman, Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Community Cloud allows you to make personalized and branded online communities. This highly flexible software connects this community, whether for discussions, help forums, or otherwise, to your Salesforce CRM and integrates an end-to-end customer experience in one platform.
In case you continue having second thoughts about which solution will work best for your company it might be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every software is and how large is its online presence.For example, if you check Salesforce Community Cloud LinkedIn page you’ll learn that they are followed by 1057318 users. In case of Convolio the amount of followers on their LinkedIn page is 0.
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