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Compare RingCentral vs Zoom

What is better RingCentral or Zoom? You have such a wide range of Communications Software alternatives in today’s market that choosing the right product is often confusing. On our comparison page, you can actually compare the functions, pricing terms, available plans, and more details of RingCentral and Zoom.

You can examine their score (9.7 for RingCentral vs. 8.9 for Zoom) and user satisfaction level (99% for RingCentral vs. 99% for Zoom). The scores and ratings give you an overall idea how these two software products perform. Additionally, make sure if the software can integrate with the company’s current business apps to ensure greater productivity.

At this time, the leading solutions in our Business Phone Systems category are: Freshcaller, Axon Virtual PBX, RingCentral.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Video Webinar
  • Group Collaboration
  • Cloud and Local Recording
  • Zoom Meetings and Rooms
  • Integrated Scheduling
  • Premium Audio

Pricing Info

Zoom offers 4 enterprise pricing packages:

Zoom Basic Plan

  • Personal Meeting
  • Free
  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features
  • Web Conferencing Features
  • Group Collaboration Features
  • Security

Zoom Pro Plan

  • For small teams
  • $14.99 Per Month Per Host

All Basic Plan features, plus:

  • Includes 100 participants
  • Unlimited meeting duration for all meeting sizes
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability

Optional Add-on Plans

  • Extra Cloud Recording Storage (starting at $40/mo)
  • 323/SIP Room Connector (starting at $49/mo)
  • Join by Zoom Rooms (starting at $49/mo)
  • Join by toll-free dialing or Call Me (starting at $100/mo)
  • Add Video Webinars (starting at $40/mo)

Zoom Business Plan

  • Small and Medium Businesses
  • $19.99 Per Month Per Host
  • Minimum of 10 Hosts
  • All Pro Plan features, plus:
  • Includes 100 participants
  • Phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration

Zoom Enterprise Plan

  • Large Enterprises
  • $19.99 Per Month Per Host
  • Minimum of 100 Hosts

All Business Plan features, plus:

  • Includes 200 participants
  • Unlimited Cloud Storage
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

University of Washington, Zendesk, UBER

Integrations

Zoom can be integrated with other platforms and software to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom supports the following integrations:

  • Microsoft One Drive
  • Google Drive
  • Box
  • BropBox
  • Slack
  • Salesforce
  • Skype
  • Microsoft Outlook
  • Google (Calendar, Chrome)
  • Firefox
  • LTI Canvas
  • LTI Backboard
  • LTI Moodle
  • LTI Desire2Learn
  • Acuity Scheduling
  • Microsoft Active Directory
  • Google
  • Okta
  • Facebook Centrify
  • RSA
  • Eloqua
  • Marketo
  • Hipchat
  • Hubspot
  • Zapier
  • Pardot
  • Infusionsoft
  • Intel Unite
  • Kubi

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoom is a simple video conferencing software that promotes collaboration through an integrated system of web conference, online meeting, and group messaging.

Company Email

info@zoom.us

Contact No.

Company's Address

55 Almaden Boulevard, 6th Floor,
San Jose, CA 95113
USA

When you test various Communications Software solutions you shouldn’t just analyze their features list and offered pricing plans. Pay attention to the fact that the app should be matching your work processes and team so the more flexible their offer the better. Explore what systems are supported by RingCentral and Zoom and ensure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, because this could be a critical factor for many businesses.

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