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Compare RingCentral vs Zoom

What is better RingCentral or Zoom? A sensible way to find the appropriate Communications Software product for your firm is to evaluate the solutions against each other. Here you can compare RingCentral and Zoom and see their capabilities compared contrastively to help you select which one is the more effective product.

Also, you can compare their overall ratings, for instance: overall score (RingCentral: 9.7 vs. Zoom: 8.9) and user satisfaction (RingCentral: 99% vs. Zoom: 99%). Check their distinctive features and similarities and find out which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next 3-5 years?

In case you you need to quickly find the top Business Phone Systems according to our review team we advise you take a look at these solutions: RingCentral, Axon Virtual PBX, Freshcaller.

SmartScore™

9.7

User Satisfaction

99%

Pricing:

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

New and improved features:

  • Calendar Integrations
  • Full Messaging, Video, and Phone Features
  • Meeting Switch
  • Group MMS
  • Global Search
  • GDPR Compliance
  • Call to Video (Coming Soon)
  • Dark Mode (Coming Soon)
  • Message Threading (Coming Soon)
  • Emoji Reactions (Coming Soon)
  • Contacts Integrations (Google & O365) (Coming Soon)

Pricing Info

RingCentral Office offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-19 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-19 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 20 users
  • Toll-free or local number
  • 100 toll-free minutes/month

Standard – starting from $19.99/month/user

  • Billed annually
    • 100-999+ users – $22.99/month/user
    • 20-99 users – $24.99/month/user
    • 2-19 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • Up to 100 people per video
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $44.99/month/user
    • 2-19 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $49.99/month/user
    • 2-19 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 100-999+ users – $52.99/month/user
    • 20-99 users – $59.99/month/user
    • 2-19 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Integrations

RingCentral Office supports integrations with the following business systems and applications:

  • Salesforce
  • Chorus.ai
  • ThetaLake
  • Google
  • Office 365
  • Zendesk
  • Outlook
  • Skype for Business
  • Microsoft Dynamics
  • Zapier
  • Piesync
  • Oracle
  • HubSpot
  • Pipedrive
  • Insightly
  • Zoho CRM
  • Playvox

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

8.9

User Satisfaction

99%

Pricing:

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Video Webinar
  • Group Collaboration
  • Cloud and Local Recording
  • Zoom Meetings and Rooms
  • Integrated Scheduling
  • Premium Audio

Pricing Info

Zoom offers 4 enterprise pricing packages:

Zoom Basic Plan

  • Personal Meeting
  • Free
  • Host up to 100 participants
  • Unlimited 1 to 1 meetings
  • 40 mins limit on group meetings
  • Unlimited number of meetings
  • Online support
  • Video Conferencing Features
  • Web Conferencing Features
  • Group Collaboration Features
  • Security

Zoom Pro Plan

  • For small teams
  • $14.99 Per Month Per Host

All Basic Plan features, plus:

  • Includes 100 participants
  • Unlimited meeting duration for all meeting sizes
  • User management
  • Admin feature controls
  • Reporting
  • Custom Personal Meeting ID
  • Assign scheduler
  • 1GB of MP4 or M4A cloud recording
  • REST API
  • Skype for Business (Lync) interoperability

Optional Add-on Plans

  • Extra Cloud Recording Storage (starting at $40/mo)
  • 323/SIP Room Connector (starting at $49/mo)
  • Join by Zoom Rooms (starting at $49/mo)
  • Join by toll-free dialing or Call Me (starting at $100/mo)
  • Add Video Webinars (starting at $40/mo)

Zoom Business Plan

  • Small and Medium Businesses
  • $19.99 Per Month Per Host
  • Minimum of 10 Hosts
  • All Pro Plan features, plus:
  • Includes 100 participants
  • Phone support
  • Admin dashboard
  • Vanity URL
  • Option for on-premise deployment
  • Managed domains
  • Single sign-on
  • Company branding
  • Custom emails
  • LTI integration

Zoom Enterprise Plan

  • Large Enterprises
  • $19.99 Per Month Per Host
  • Minimum of 100 Hosts

All Business Plan features, plus:

  • Includes 200 participants
  • Unlimited Cloud Storage
  • Dedicated Customer Success Manager
  • Executive Business Reviews
  • Bundle discounts on Webinars and Zoom Rooms

Integrations

Zoom can be integrated with other platforms and software to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom supports the following integrations:

  • Microsoft One Drive
  • Google Drive
  • Box
  • BropBox
  • Slack
  • Salesforce
  • Skype
  • Microsoft Outlook
  • Google (Calendar, Chrome)
  • Firefox
  • LTI Canvas
  • LTI Backboard
  • LTI Moodle
  • LTI Desire2Learn
  • Acuity Scheduling
  • Microsoft Active Directory
  • Google
  • Okta
  • Facebook Centrify
  • RSA
  • Eloqua
  • Marketo
  • Hipchat
  • Hubspot
  • Zapier
  • Pardot
  • Infusionsoft
  • Intel Unite
  • Kubi

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

University of Washington, Zendesk, UBER

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A full-featured web conferencing solution, Zoom becomes one of the most popular business applications for its flexibility, ease of use, and affordability. Aside from regular online meetings and training, Zoom also provides virtual conference rooms, which also double as a collaboration workspace. It also offers other communication options via ZoomPhone. Furthermore, its chat system enables cross-platform messaging and file-sharing, which further enhances communication reliability, especially for remote workers.

Company Email

info@zoom.us

Contact No.

Company's Address

55 Almaden Boulevard, 6th Floor,
San Jose, CA 95113
USA

If you are still having second thoughts about which service will perform best for your company it might be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular every app is and how wide is its online presence. For example RingCentral Twitter profile has currently 25873 followers. At the same time Zoom Twitter is followed by 211612 people.

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