What is better RingCentral or Twilio SMS to CRM? It’s a good idea to use our scoring system to provide you with a general idea which Communications Software product is more suitable for your business. For overall product quality, RingCentral received 9.7 points, while Twilio SMS to CRM gained 8.9 points. Meanwhile, for user satisfaction, RingCentral scored 99%, while Twilio SMS to CRM scored 96%.
Details about their functions, tools, supported platforms, customer support, plus more are given below to provide you with a more accurate review. Remember to get only the tools that you need so as not to waste money for tools which are redundant.
As of now, the leading services in our Business Phone Systems category are: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
Everything in Core+
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics
Ultra – $35 per user per month (billed annually)
Everything in Advanced+
Unlimited video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
RingCentral MVP supports integrations with the following business systems and applications:
Salesforce
Chorus.ai
ThetaLake
Google
Office 365
Zendesk
Outlook
Skype for Business
Microsoft Dynamics
Zapier
Piesync
Oracle
HubSpot
Pipedrive
Insightly
Zoho CRM
Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Twilio SMS to CRM provides an enterprise pricing model designed for organizations and professionals with various budget needs and requirements. Here are the details:
6-month Subscription – $194
Receive unlimited SMS in your Bitrix24 for 6 months
24/7 Customer support
Option to request new application/module features
Yearly Subscription – $324
Receive unlimited SMS in your Bitrix24 for 12 months
24/7 Customer support
Option to request new application/module features
One-Time Purchase – $810
All features in Monthly and Yearly Subscriptions, Plus:
ownership of application
lifetime access to new features
Transfer of access when you migrate to an new portal
Twilio SMS to CRM is a communication tool for implementing 2-way messaging directly into the Bitrix24 CRM to help organizations and professionals create stronger customer relationships.
In case you continue having second thoughts about which service will work best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular a given service is and how big is its online presence. For example, in case of Facebook RingCentral has 30441 likes on their official page while Twilio SMS to CRM profile is liked by 30 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
