Zendesk Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chatbot & Live Chat
- AI Engine
- Natural Language Processor
- Agent Takeover
- Automated Ticketing
- Lead Generation
- Social Media Automation
- Unified Chat Conversations
- Customer Chat History
- Analytics
- CRM & Email Integrations
Pricing Info
Pricing Info
Rheobot is currently offering three enterprise pricing plans for sales teams. Here are the details:
Essential – $10/month (100/year when billed annually)
- 500 chatbot conversations/month
- 10 leads/month
- 10 Facebook responses/month
- CRM integration
- Unlimited deployments
- Chat history
- Chat analtytics
Standard – $30/month ($400/year when billed annually)
- All features in Essential Plan
- Unlimited chatbot conversations/month
- 500 leads/month
- Unlimited Facebook responses/month
- 100 message broadcasts/month
- Live agent takeover
- Chatbot themes
- 3-month Chat history
Professional – $70/month ($1,000/year when billed annually)
- All features in Standard Plan
- Unlimited leads
- Unlimited seats for live chat
- Unlimited message broadcasts
- Customer feedback & sentiment analysis
- 24/7 support
- Training & data migration
Integrations
Integrations
Rheobot integrates with:
- HubSpot
- MailChimp
- Freshdesk
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Green IT, Med-konzept. Van Volxem
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Rheobot is a chatbot and live chat software for automating customer conversations using AI.
Company Email
Contact No.
Company's Address
Innocraft Engimech Pvt ltd,
B707 Titanium Square, Thaltej Cross Roads, Thaltej, Ahmedabad, Gujarat
India 380054
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Appearance customization
- Chat client (that customers use)
- Chat agent console / use of instant messengers (IM)
- Proactive chats & Triggers
- Offline mode
- Shortcuts / canned messages
- Create chat protocols
- Tracking & live analytics
- Internationalization
Pricing Info
Zendesk offers Chat as an add-on if purchasing support only, but they also come included in the Zendesk Suite.
Zendesk Support
Foundational Support Only –Starting at $19/month
Plans for Everyone
Suite Team – $49/agent/month (billed annually)
- Industry-leading ticketing system
- Messaging across web, mobile and social
- Email, voice, SMS, and live chat support
- Help center – SINGLE
- Easy-to-set up automations & workflows
- AI-powered automated answers – UP TO 50
- Unified agent workspace
- Routing based on agent status and capacity
- Reporting and analytics – PREBUILT
- Data and file storage – STANDARD
- 1,000+ apps and integrations – PREBUILT
- Robust APIs – STANDARD RATE LIMIT
- Online support from the Zendesk team
- Onboarding and adoption guidance
Suite Growth –$79/agent/month (billed annually)
- All Suite Team features, plus:
- Multilingual content
- CSAT surveys
- Custom reports & dashboard
Suite Professional – $99/agent/month (billed annually)
- All Suite Growth features, plus:
- Live agent activity dashboard – VIEWABLE
- Integrated community forums
- Private conversation threads
- Customizable and shareable dashboards
- Advanced voice capabilities
- Data Location Options
- HIPAA compliance
- Events Connector for Amazon Web Services
Plans for Enterprises
Suite Enterprise – $150/agent/month (billed annually)
- All the core elements needed for excellent customer support, plus
- Custom team roles and permissions
- Advanced knowledge management
- Customizable agent workspaces
- Customizable branding for web conversations
- Light access licenses – UP TO 1000
- Live data and external dashboard sharing
- Live agent activity dashboard – Customizable, agent capacity, plus live agent status drill-in
- Sandbox environment for change management
- Robust APIs – ENTERPRISE RATE LIMIT
- AI-powered triage and conversation insights – RETAIL ONLY
Additional enterprise-ready plans – from $215/agent/month (billed annually)
- Talk to Sales for further details
Integrations
Zendesk Chat supports integration with the following business systems and applications:
- Zendesk
- Google Analytics
- Salesforce
- Highrise
- Magento
- Shopify
- Tictail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.
Company Email
Company's Address
Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598
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Both Rheobot and Zendesk Chat were reviewed by a panel of reliable SaaS experts who prepared a thorough analysis of all key aspects of every product. Their final score was prepared using our unique SmartScore system which provides an individual partial score to every component including: main functionalities, client support, mobile device support, security, customer satisfaction as well as reviews in other media. We are aware that useful features are not the only factor crucial to a business so we make an effort to pay attention to all facets of a product prior to calculating its final score.
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