Remedyforce
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident & Problem Management
- Change Management
- CMDB & Configuration Management
- Asset Management
- Client Management
- Release Management
- Chat
- Multi-Channel Self-Service
- Service Catalog
- Mobile Apps for IT & the Business
- Service Level Management
- Dashboards & Analytics
- Reporting
- Social Collaboration with Chatter
- ITIL Best Practices and Smart Practices
- Knowledge Management
- Surveys
Pricing Info
Pricing Info
Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.
Integrations
Integrations
- Bomgar
- BMC Client Management
- Salesforce
- Single Sign-On
- RightAnswers
- Workday
- Shopify
- Infravision
- Chatter
- Column
- ScriptRock
- ServiceNow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
Company Email
Contact No.
Company's Address
Remedyforce Comparisons
Popular Remedyforce Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- On-Demand Live Chat in cloud
- No installation needed
- Integrated Visitor Tracking, Engaging and Retaining
- Supports multiple sites, departments and operators
- Allows sending canned messages
- Fully customizable and advanced administrative control
- Share files even as large as 2GB
- Built-in productivity boosting toolset, Customizable widgets
- SSL encrypted live chat
- Smart customer queuing
- Proactive invitation, Offline messages
- Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
- Live customer support using mobile iPhone, iPad and Android apps
- Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
- No limitation of using the web interface all the time
- Visitor monitoring and tracking
- Real-time Visitor Monitoring
- Better monitoring of website traffic sources
- Easy access of visitors’ demographical information
- Live discussion history
- Faster tracking of visitor footprints
- Better reporting and analysis
- Interactive reporting
- Increased productivity
- Feature-rich co-browsing experience
- Rich audio and visual notifications
- Better supervision and multi-tasking
- Offline messaging access
- Personalized logo and label
- Improved usability
- Remote accessibility and refined user experience
- Platform independence
- Reliability and support
- 99.9% uptime guaranteed
- Prompt technical support
- Community feedback forum
- Diverse marketplace support
Pricing Info
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
- Startup ($49/month): 60 Conversations
- Startup Plus ($69/month): 100 Conversations
- Business ($139/month): 210 Conversations
- Small Enterprise ($349/month): 550 Conversations
- Enterprise ($699/month): 1200 Conversations
- Enterprise Plus ($11049/month): 2000 Conversations
Integrations
- Banckle.Meeting
- Banckle.CRM
- Banckle.Helpdesk
- RTL Support
- XMPP Client
- Chat Targeting
- Co-Browsing
- Google Analytics
- Request Routing
- Freshdesk
- Highrise
- Satisfaction Survey
- Fluid Survey
- Sitefinity
- WHMCS
- Salesforce
- Firefox
- Prestashop
- Squarespace
- Desk
- Zendesk
- Android
- WordPress
- Shopify
- Apple iPad
- Apple iPhone
- Magento
- Blogger
- Interspire Shopping Cart
- Dolphin
- Tumblr
- DotNetNuke
- CMSMS
- PHPBB
- Joomla
- Moodle
- Drupal
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CharismaStudios, Dellario Group, US Department of Energy
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Allows you to talk to customers in real time, including potential customers, giving the best service while improving sales.
Company Email
support@banckle.com
Contact No.
Company's Address
Aspose Pty Ltd,
Suite 163, 79 Longueville
Road, Lane Cove, NSW 2066,
Australia
Banckle Live Chat Comparisons
Popular Banckle Live Chat Alternatives
When you choose a software that you are sure will work best for your team you shouldn’t just pay attention to what reviewers have to say about it. In many cases personal experience with the service may change, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate impression of how real users of Remedyforce and Banckle Live Chat evaluate their experience with the service. Our algorithm is based on complex analysis of product mentions on other websites, social networks and blogs, so you will receive a full and reliable overview of what other customers think about each service. In this case Remedyforce has a total satisfaction rating at 83% while for Banckle Live Chat 94% of users say they had a positive experience with it.
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