What is better Boomtown or Splashtop Remote Support? Finding the appropriate Customer Support Software product is as easy as contrasting the strong and weak functionalities and terms offered by Boomtown and Splashtop Remote Support. Here you can also match their all round scores: 8.0 for Boomtown vs. 8.9 for Splashtop Remote Support. Or you can check their general user satisfaction rating, N/A% for Boomtown vs. 90% for Splashtop Remote Support.
We suggest that you put some effort and examine their differences and determine which one is the better option for your business. What’s more bear in mind to take into account your company’s or industry’s unique case, for example, a multilingual software for a global company or a mobile version to help you work away from your office.
At this time, the most popular solutions in our category are: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Please pay attention to the fact that even though both Boomtown and Splashtop Remote Support may provide a reliable set of features every solution could be aimed at a different business size. If you are comparing features you should give some attention to a business size they are catering to. Certain elements may scale up efficiently for huge enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for complex features that you may never use.
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