Boomtown
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Automation Tools
- Knowledge Dissemination
- Chatbots
- Actionable Analytics
- Omnichannel Communications
- Team Collaboration
- Monitoring
- Ticketing
Pricing Info
Pricing Info
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Free – Free
- Customer Chat
- Team Collaboration
Starter – starts at $200.00/month
- All Free Features
- Custom Greetings
- FAQ Automation
- Intelligent Routing
- Custom Branding
Pro – starts at $500.00/month
- All Starter Features
- Multi-Channel Communications
- Advanced Insights
- Agent-Assist Bots
- Premium Integrations
Enterprise – starts at $2,000.00/month
- All Pro Features
- Bot-Building Services
- Uptime SLAs
- Real-Time Dashboards
- Dedicated Account Manager
Integrations
Integrations
Boomtown has pre-built integrations for the following software and applications:
- Salesforce
- Zendesk
- Freshdesk
- ServiceNow
- Jira
- Slack
- Gmail & Google Calendar
- Outlook Mail & Calendar
- Line
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Company Email
Contact No.
Company's Address
Relay
1622 Tiburon Boulevard
Tiburon, CA 94123
USA
Boomtown Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Customer View
- Customer Timeline and Live View
- Detailed Customer Profile
- Create and Sync Personas
- Single Sign-On
- GDPR Compliant
- Help Desk Center
- Embedded Live Chat
- iOS and Android SDK
- Custom Messenger
- Agent Screen
- Multiple Ticket Channels
- Powerful Collaboration Tools
- Dynamic customer segments
Pricing Info
$150 per month
Includes:
2000 conversations/month
Unlimited agents
Livechat
Smart bots
Additional conversations @ $7.5/100 additional conversations per month
Note:
A conversation can be an email or a chat thread with a customer. Usage only includes conversations that were responded to via Richpanel.
Integrations
Richpanel integrates with the following business systems and applications:
- Magento
- Shopify
- Woocommerce
- Hubspot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Omega3 Innovations
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
World's first self-service Customer Data Platform that helps businesses to connect disparate data sources using our extensive library of connectors.
Company Email
talk@richpanel.com
Contact No.
Company's Address
Richpanel
1885 Cabana Dr
San Jose, CA 95125
USA
Richpanel Comparisons
Popular Richpanel Alternatives
The services compared on this page are merely a sliver of our complete Customer Support Software category and you should take into account that there may be more desirable alternatives available. If you would like to guarantee you make the optimal decision for your company we strongly suggest that you test more services first. You may also want to check out our top 10 Customer Support Software list to see which services are now the best ones and leaders in the market.
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