Freshservice

NOAWARDS
YET
Pricing:
Starting from $1080
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Improving project visibility and process control
- Automating processes
- Enhancing software quality
- Increasing team collaboration
- Easing administration with ALM
- Enabling security-rich development
- Supporting real-time reporting and metrics
- Activity-based change management, seamlessly integrated with ClearCase and UCM
- Integrating with other tools using Open Services for Lifecycle Collaboration (OSLC)
- Offering unparalleled scalability
Pricing Info
Pricing Info
IBM Rational Clearquest is available in various licenses and in varying prices.
- IBM Rational ClearQuest Authorized User License + SW Subscription & Support 12 Months (D53NSLL) – $2,290.00
- IBM Rational ClearQuest Floating User License + SW Subscription & Support 12 Months (D531LLL) – $6,410.00
- IBM Rational ClearQuest for System z Floating User License + SW Subscription & Support 12 Months (D56DBLL) – $6,410.00
- IBM Rational ClearQuest for System z Authorized User License + SW Subscription & Support 12 Months (D56DDLL) – $2,290.00
- IBM Rational ClearQuest Floating User Initial Fixed Term License + SW Subscription & Support 12 Months (D0BHBLL) –$3,000.00
- IBM Rational ClearQuest Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months (D0BHCLL) – $1,080.00
- IBM Rational Clearquest Floating User for System z Initial Fixed Term License + SW Subscription & Support (D0BHDLL) – $3,000.00
- IBM Rational ClearQuest for System z Authorized User Initial Fixed Term License + SW Subscription & Support 12 Months (D0BHELL) – $1,080.00
Integrations
Integrations
IBM Rational Clearquest offers integrations with the following business systems and applications:
- IBM® Collaborative Lifecycle Management Suite
- HP Application Lifecycle Management (ALM)
- Atlassian JIRA
- ClearCase
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ClearQuest is a fully customizable database workflow application for development and production systems.
Company Email
ews@us.ibm.com
Contact No.
Company's Address
IBM Corporation
1 New Orchard Road
Armonk, New York 10504-1722
United States
Rational ClearQuest Comparisons
Popular Rational ClearQuest Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
The software compared on this page are merely a small sample of our complete IT Management Software category and you should remember that there might be more desirable services out there. If you would like to make sure you make the wisest choice for your team we strongly encourage you to test more software first. It may also be a good idea to check out our top 10 IT Management Software ranking to see which apps are at the moment the best ones and dominate the market.
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