Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- UI and workflow designer
- Visual workflow interface
- Rules engine
- Field level access control
- Built-in simulator
- Data tables with advanced functions
- Reports
- Advanced configurable dashboards
- App versioning
- Mobile app with offline access
- Cloud hosting
- Hosting on public/private cloud
- White labelling
- Online/offline billing
- IP filtering
- Integration with IMS (SSO)
- LDAP/SAML and API integrations
- Dedicated customer success manager
- Self-service knowledge base
- Multi-channel support
- Dedicated customer success manager
Pricing Info
Pricing Info
Quixy has three plan options for users to choose from.
Platform – $20/user/month (billed annually)
- Minimum of 20 users
- Unlimited workspaces
- Unlimited fields/app
- Unlimited steps/workflow
- Unlimited workflow actions
- Unlimited apps
- Storage: 5 GB/user
Solution – by quote
- Unlimited workspaces
- Unlimited fields/app
- Unlimited steps/workflow
- Unlimited workflow actions
- Limited apps
- Storage: as per hosting instance
Enterprise – by quote
- Tailored to your needs
To know what’s the right plan for you, it’s best to get in touch with the software provider.
Integrations
Integrations
Quixy can integrate with any third-party system using API integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zippr, NEC Technologies, NTrust
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Offers businesses and end users with a no code platform and robust tools to build applications and programs for automating workflows and streamlining business operations. Even with zero coding skills, Quixy’s easy-to-use tools and user-friendly interface enables citizen developers to build applications without the help of IT professionals.
Company Email
sales@quixy.com
Contact No.
Company's Address
8-2-293/82/A/379 & 379/A
Ground Floor, Plot No. 379, Road No.10, Jubilee Hills
Hyderabad – 500033, Telangana
India
Quixy Comparisons
Popular Quixy Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as important as features and user support quality are pricing packages offered by Quixy and Freshservice. While price should not be the only aspect it’s definitely an important thing to think about. You should count on a flexible pricing plan that can be matched with your business size and painlessly scaled up if your business develops. You should be certain you don’t choose pricing plans that have complex functionalities that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also check out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it feels like to work with Quixy and Freshservice.
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