QueueMetrics-Live
NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Stream
- Audio Stream
- Audio Room
- Video Chat
- Template Marketplace
- No-code Integration
- Viewers & Sessions Analytics
- Responsive Layout
Pricing Info
SimpleLive offers straightforward enterprise pricing plans that are ideal for different types of users. A one-week free trial is also available.
Starter – $29
- 1 Week Free Trial
- Instant sign up & setup
- Advanced Real-Time Analytics
- Customer support
Premium – $99
- All Starter Features
- Access to Marketplace Templates
- Unlimited Minutes
- Premium Support
Custom – By quote
- All Starter Features
- All Premium Features
- Advanced Customization
- Dedicated technical support
Integrations
By pasting the unique link into the destination platform, SimpleLive can integrate with pretty much any website or app including the most popular no-code builders such as:
- WordPress
- Wix
- Webflow
- Squarespace
- Bubble
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SimpleLive is a communication platform that enables customers to easily incorporate features like video chat, audio rooms, live streaming, and audio streams into their products.
Company Email
support@simplelive.co
Company's Address
SimpleLive Comparisons
Popular SimpleLive Alternatives
In the event you continue having second thoughts about which service will perform best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular a given product is and how large is its online presence. For instance, in case of Facebook QueueMetrics-Live has 1827 likes on their official page while SimpleLive profile is liked by 0 users.
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