Ooma Office

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Phone Scaling
- Web Admin
- Mobile App
- Virtual Receptionist
- Extension Dialing
- Conferencing
- Music On Hold
- Calls Auto-Forwarding
- Application Integrations
- Call Forwarding
- Internet Fax
- Voicemail & Greeting
- Voicemail to Email
- Multi-level IVR
- Toll-Free & Local Numbers
- Dial by Name Directory
- Caller ID Control
- Desk Phones
- Conference Phones
- Cordless Phones
- VoIP Headsets
- Analog Adapter
- Call Flip
- Call Park
- Intercom
- Call Logs
- International Calling
Pricing Info
Ooma Office has small business and enterprise pricing with all-inclusive features and no contract. A money-back guarantee is available. Here’s an overview of its available plans below:
Small Business – $19.95/user/month
- All enterprise-grade features
Enterprise – By quote
- Custom communications solution
Hardware
Ooma Office also offers hardware packages that are priced according to individual business needs. Contact the vendor for complete pricing information.
Integrations
Ooma can be integrated with the following tools:
- Google Gsuite
- Office365
- Salesforce
- MS Dynamics
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Slack, Traction on Demand, Marcel Hudson
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An affordable, robust, and advanced VoIP and security system designed for business and home use. Ooma Office is recommended for small to medium businesses, as well as freelancers operating in different industries. It provides the basic features that you'd ever need from a VoIP solution at a fraction of the cost.
Company Email
sales@oomacare.com
Contact No.
Company's Address
Ooma, Inc.
525 Almanor Avenue, Suite 200
Sunnyvale, CA 94085
USA
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The products compared on this page are only a small sample of our full Communications Software category and you should remember that there may be more desirable services out there. If you would like to ensure you make the wisest choice for your team we definitely encourage you to try out more products first. It may also be a good idea to check out our top 10 Communications Software list to see which services are now the highest-rated ones and dominate the market.
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