Nextiva Office Service

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
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NOAWARDS
YET
Pricing:
Starting from $19.95
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Calling
- Unlimited Faxing
- Mobile Communications
- Number Portability
- Auto Attendant
- Nextiva Anywhere
- HD Voice Quality
- Unified Communications
- Receptionist
- Instant Conference Calls
- Meet-Me Conferencing
- IM and Presence
- Call Queuing
- Plug-ins
- Voicemail to Email
Pricing Info
Nextiva Office offers three priced packages for businesses who are looking to get a cloud-based phone system for their offices. Each plan comes with great features and functionalities that will suit their requirements and budget.
Office Pro – $19.95/mo
- Cloud PBX
- Free Number
- Advanced Call Management
- Unlimited Calling
- Free Local Number
- Free Toll Free Number
- Voicemail to Email
- Unlimited Virtual Faxing
- Shared Call Appearance
- HD Music on Hold
Office Pro Plus – $22.95/mo
- All Office Pro features plus:
- Conference Bridge
- Nextiva Mobile App
Office Enterprise – $29.95/mo
All Office Pro Plus features plus:
- Team Presence
- Silent Call Barging
- Attendant Console
Integrations
Nextiva offers business integration with a number of CRM platforms as well as Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nissan, IBM, Delta, Target, Acura, Burger King
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A virtual IP/PBX developed to provide businesses with standard IP PBX features for a low startup cost.
Company Email
support@nextiva.com
Contact No.
Company's Address
8800 E Chaparral Rd
Ste 300
Scottsdale, AZ 85250
Nextiva Office Service Comparisons
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Almost as essential as features and customer support quality are pricing plans made available by QueueMetrics-Live and Nextiva Office Service. While pricing should not be a deciding element it’s without a doubt a key thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up if your team develops. Make sure you don’t pick plans that include complex tools that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can often count on special pricing. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it’s like to work with QueueMetrics-Live and Nextiva Office Service.
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