Quantum Metric
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Machine Intelligence
- Big Data Insights
- Statistical Analysis
- Struggle Scanning
- Frustration Detection
- Application & System Errors Detection
- User Experiences Scanning
- Customer Replay Session
- Product Integration
- Correlation Engine
- Automatic Events Capture
- No-Tagging Analysis
- User Experiences Upgrade
- Form Analytics
- Client Interactions Capture
- Call Center Integration
- Third-Party Integration
Pricing Info
Pricing Info
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
- Up to 1M Sessions per Month
- Up to 10 Users
- Deep Analytics
- 30 Day Historical Replay Storage
- Full Machine Intelligence
- SaaS Deployment
Enterprise Plus – By quote
- Custom Sessions
- Unlimited Users
- Deep Analytics
- As Needed Historical Replay Storage
- Full Machine Intelligence
- SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Integrations
Integrations
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Company Email
Contact No.
Company's Address
16055 Old Forest Point #302
Monument, CO 80132
USA
Quantum Metric Comparisons
Popular Quantum Metric Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Flexible and intuitive editor
- Opportunities, pain points, and solutions
- Portfolio graph
- Metrics and KPIs
- Granular user roles
- Comments on cards
- Journey map hierarchies
- ISO 27001:2022
- SOC2
- GDPR
- SSO
- Hosting on dedicated instance
- Coaching & training
- Real-time collaboration
- Export functionalities
- Journey Performance Indicator
Pricing Info
Smaply offers various personal and enterprise pricing plans to cater to individual and business requirements.
Free – €0
- 1 personal workspace
- 0 shared workspaces
- 10 maps
- 10 personas
- 3 metrics
- Card types: stage, text, grid, icon, emotion, image
- Collaborate on a single journey map
- Export journey maps and personas as PDF
- Filter journey maps
- Smaply templates
- Self-service support on helpdesk
Repository – €390/editor/year
- Everything in Free +
- 1 personal workspace/user
- 3 shared workspaces
- Viewer seats: € 99 per viewer
- Unlimited maps
- Unlimited personas
- Unlimited metrics
- Card types: journey map link, opportunity, pain point
- User roles: admin, editor, viewer
- Journey editor features: comments, Journey Performance Indicator
- Portfolio management
- Custom templates
- Access to Trust Center, standard T&C, standard SLA
- Premium support via phone and email (24 hours response time)
Framework – €690/editor/year
- Everything in Repository +
- 5 shared workspaces
- Viewer seats: € 49 per viewer
- Card types: solutions
- Hierarchy template
- Journey editor features: saved views
- Max. 5 coaching hours for onboarding
- Personal key account manager (also available for support)
- 1 ticket to Marc Stickdorn’s Journey Management course (from 5 users on)
- Single-Sign On
- Full procurement service from 10 users, negotiable
Governance – €990/editor/year
- Everything in Framework +
- Unlimited shared workspaces
- Viewer seats: free
- Customizable taxonomy
- Direct integration: Aris
- Unlimited storage
- 10 coaching hours for onboarding (benefit from our 15 years in service design)
- 5 coaching hours (recurring yearly)
- 2 tickets to Marc Stickdorn’s Journey Management course
- Full procurement service (contracting, SLA, MSA, NDA, IT-security review, …)
- Optional hosting on dedicated instances (EU/US)
- Optional dedicated single-tenant hosting (costs depending on set-up)
Integrations
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps. Smaply also offers an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
See customer engagement and experiences in visually appealing maps and graphs.
Company Email
Company's Address
Company Address: Fallmerayerstr. 12
6020 Innsbruck
Austria
Smaply Comparisons
Popular Smaply Alternatives
The apps analyzed on this page are merely a small part of our complete Customer Experience Management Software category and you should take into account that there could be more desirable services out there. If you would like to ensure you make the wisest choice for your company we strongly urge you to try out more products first. You can also consider to consult our top 10 Customer Experience Management Software list to learn which services are at the moment the highest-ranking ones and leaders in the market.
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