What is better Qminder or RAPIDSPIKE? It’s easy to our scoring system to provide you with a general idea which Customer Experience Management Software product is more suitable for your business. For overall product quality, Qminder attained 8.0 points, while RAPIDSPIKE earned 7.0 points. At the same time, for user satisfaction, Qminder scored 100%, while RAPIDSPIKE scored 92%.
Information regarding their characteristics, tools, supported platforms, customer service, etc. are provided below to help you get a more precise review. Remember to purchase only the functions your business requires so you don’t waste cash for functions that are unnecessary.
At the moment, the leading solutions in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
You shouldn’t count on exclusively a wide range of functionalities and adjustable pricing plans from a popular Customer Experience Management Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that when you have any questions about Qminder or RAPIDSPIKE, or you run into a problem, or maybe you’ll want to ask for a certain update or functionality useful to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can profit from individual training or at least a knowledge base you can use.
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