What is better Qminder or Feedbox CEM? It’s a good idea to use our scoring system to give you a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, Qminder attained 8.0 points, while Feedbox CEM gained 8.0 points. At the same time, for user satisfaction, Qminder scored 100%, while Feedbox CEM scored 90%.
Details about their features, tools, supported platforms, customer service, plus more are given below to help you get a more correct assessment. Keep in mind to choose only the features that you need so you don’t waste money for features that are unnecessary.
Our team put a lot of effort to review all popular Customer Experience Management Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Alchemer, Smartlook.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
Feedbox CEM integrates with the following business systems and applications:
Salesforce (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barberia Capital, Senor Frog's, Superama
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.
Both Qminder and Feedbox CEM were evaluated by a group of reliable SaaS experts who carried out a detailed study of all core elements of every app. Their ultimate score was prepared by means of unique SmartScore system which provides an individual partial score to each component including: main functionalities, client support, mobile support, security, client satisfaction and market presence. We realize useful features are not the only aspect essential to a business so we make an effort to pay attention to all facets of a app before calculating its final score.
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