What is better Pure Chat or Surfboard? Finding the best Customer Support Software for your organization is essential to improving your company’s efficiency. In our platform, you can easily evaluate numerous solutions to see which one is the right software for your needs. Here you can match Pure Chat vs. Surfboard and examine their overall scores (8.6 vs. 8.0, respectively) and user satisfaction rating (97% vs. 93%, respectively).
Additionally, you can study the specifics of rates, terms and conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software that allows you to scale the features and pricing to match your company growth or lack of it.
People who are pressed for time or could use a Live Chat Software advice from our experts might want to investigate these top choices for this year: Vision Helpdesk, Zendesk, Pipedrive.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
In the event you are still having doubts about which product will perform best in your case it might be a good idea to examine each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how extensive is its online presence.For example, if you analyze Pure Chat LinkedIn page you’ll find out that they are followed by 152 people. In case of Surfboard the number of followers on their LinkedIn page is 1044.
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