Pulseway
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Real-time remote monitoring and management
- Top Security Encryption
- Active Directory
- Remote Desktop
- Application Monitoring
- Collaborative Environment
- Complete Visibility Under One Console
- Windows WSUS Patch Management
- Exchange
- System Center Operations Manager
- Hyper-V
- Internet Information Services
- VMware
- SQL Server
- Windows Server Backup
- Browse Notification History
- ESET Remote Administrator
- XenServer
- StorageCraft ShadowProtect
- Customize Email Notifications
- Complete Command Traceability
- Slack Integration
Pricing Info
Pricing Info
Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:
Free
- Monitor 2 Systems
- 1 User Account
- Active Directory
- Amazon
- Azure
- Automation
- Dashboard
- Exchange
- Hyper-V
- Internet Information Services
- OS Patch Management
- Reports
- SCOM
- Screen Viewer
- SNMP
- SQL Server
- Terminal/Powershell
- User Chat
- User Support Requests
- VMware
- Web Access
- Windows Server Backup
- WSUS Patch Management
- XenServer
Team
- SaaS
- $1.16/workstation/month billed on a 3-year plan
- $1.32/workstation/month billed annually
- $1.55/workstation month-to-month
- On-Premise
- $2.95/server/month billed on a 3-year plan
- $3.35/server/month billed annually
- $3.95/server month-to-month
- All features of the Free plan
- Unlimited Notifications
- Unlimited User Accounts
- Audit
- Concurrent RD Sessions
- Customized Email Notifications
- Dedicated Server Instance
- Multi-Account Management
- Notifications Archive
- On-Premise Option
- Remote Desktop Control
- White Labelling
Add-ons for Team Plan
- Pulseway PSA – $25/user/month
- Webroot Antivirus – $1/month (Endpoint Protection or DNS Protection)
- Kaspersky Antivirus – $1/workstation/month or $2/server/month
Integrations
Integrations
Pulseway integrates with the following business systems and applications:
- Amazon
- Azure
- Amazon
- Autotask
- PagerDuty
- Slack
- Zendesk
- ESET
- ShadowProtect
- StorageCraft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CareTech Solutions, Reflex Distribution, Smartcall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
Company Email
support@pulseway.com
Contact No.
Company's Address
Mayor Street Lower,
Dublin, Ireland
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Pricing:
Starting from £39
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multiple Customer Service channels (Email, chat, social media)
- Consulting & Training
- Integration & Customisation
Pricing Info
LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.
Regular – £39/agent/month
- Unlimited Email Accounts
- 1 Facebook Account
- 1 Twitter Account
- 1 Chat User
- 1 Chat
Complete – £44/agent/month
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Enterprise – By Quote
- Unlimited Email Accounts
- Unlimited Facebook & Twitter Accounts
- Unlimited Chat Users
- Unlimited Concurrent Chats
Integrations
LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WWF, Brightside, Lending Crowd, Spark, Jennings Bet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.
Company Email
enquiries@logicalware.com
Contact No.
Company's Address
23 Manor Pl
Edinburgh EH3 7DX
United Kingdom
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When you test different Customer Support Software software you shouldn’t simply study their features list and provided pricing packages. Pay attention to the fact that the software should be adjusted to your standards and team so the more flexible their offer the better. Explore what OSes are supported by Pulseway and Logicalware MailManager and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this may be a deal breaker for many businesses.
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