What is better Pulsedesk or Cugic Live Chat? Finding the best Customer Support Software for your company is vital to increasing your company’s effectiveness. In our platform, you can easily compare a wide range of solutions to see which one is the most suitable software for your needs. Here you can match Pulsedesk vs. Cugic Live Chat and check out their overall scores (8.9 vs. 8.0, respectively) and user satisfaction rating (98% vs. 91%, respectively).
You can even look at the details of rates, terms and conditions, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software which helps you to change the features and pricing to complement your business growth or lack of it.
Currently, the top products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Both Pulsedesk and Cugic Live Chat were evaluated by a panel of independent B2B experts who carried out a thorough study of all key aspects of each software. Their final score was prepared with unique SmartScore model that provides an individual partial score to every element including: main functionalities, client support, mobile device support, security, user satisfaction and reviews in other media. We know useful features are not the only factor important to a business so we make sure we pay attention to all aspects of a product before giving it a final rating.
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