What is better Provide Support or User.com? There are many Customer Support Software products in the market these days. The ideal way to find out which service fits your needs best is to compare them side by side. For example, here you can assess Provide Support and User.com for their overall score (8.7 vs. 8.4, respectively) or their user satisfaction rating (90% vs. 100%, respectively).
You can also examine their individual modules and pricing terms and other useful details below. When matching products make sure you analyze their similar advantages and mark their differences to have a clearer picture of both deals. Likewise, bear in mind to evaluate other features including security, backup, intuitiveness, and helpdesk support.
In case you you want to quickly identify the more reliable Live Chat Software according to our experts we suggest you examine the following products: Pipedrive, Zendesk, Vision Helpdesk.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
User.com integrates with the following systems and applications:
Slack
Shopify
Magento
WordPress
Twilio
Zapier
PrestaShop
Squarespace
Salesforce
Drupal
Segment.io
BigCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Live Chat and Marketing Automation platform businesses use to attract and engage customers in real time, and to provide an outstanding customer experience.
In case you continue having second thoughts about which software will perform best for your business it may be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular every product is and how big is its online presence. For example Provide Support Twitter account has currently 4355 followers. At the same time User.com Twitter is followed by 9559 people.
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