What is better ProProfs Knowledge Base or Kampyle? Buying the most effective Customer Support Software product is all about evaluating numerous solutions and determining the top program for your specific needs. Our unique system provides you with an instant look at the general rating of ProProfs Knowledge Base and Kampyle. For all round quality and performance, ProProfs Knowledge Base scored 8.5, while Kampyle scored 6.9. On the other hand, for user satisfaction, ProProfs Knowledge Base earned 100%, while Kampyle earned 100%.
Below it's also possible to verify their characteristics, terms, plans, etc. to find out which program will be more appropriate for your situation. An important aspect to evaluate is if the application lets you to toggle on/off permissions on different types of users to protect any critical business data.
We are aware that not all people have the time to scrutinize dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Both ProProfs Knowledge Base and Kampyle were evaluated by a panel of reliable B2B experts who conducted a full examination of all core elements of every product. Their final rating was calculated by means of unique SmartScore model that calculates an individual partial score to every component including: main functionalities, customer support, mobile support, security, user satisfaction as well as market presence. We realize useful features are not the only factor important to a company so we do our best to pay attention to all facets of a solution prior to coming up with its final rating.
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