Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Holistic Threat Protection
- Bot Traffic Blocking
- Anti-DDoS Protection
- API Security Management
- Algorithmic Attacks
- Server & Application Vulnerabilities
- AI-Based Firewall
- Dashboard
- Threat Investigation
- Automated Security Policies
- Virtual Patching
- Flexible Deployment
- Kubernetes-Native WAF
- Security Technology Stack Integration
- Real-Time Security Alerts
- Threat Intelligence
- Server Health Monitoring
Pricing Info
Pricing Info
Prophaze WAF offers three pricing plans for users to choose from, including an enterprise pricing plan built for organizations whose web assets are getting moderate to high volumes of traffic. Contact the service provider to receive exact pricing information. Meanwhile, here are the features and benefits you can get from each plan:
Basic – by quote
- For small businesses (1 million web requests/month)
- Protection from top 10 OWASP threats
- Protection from malicious bots
- Protection from AI-based cyber attacks
- Protection from DDoS attacks
- Security policy automation
- Security updates & threat intelligence
- Custom rules for app-specific security policies
- Custom account access control lists
- Live dashboard
- Compliance with policies & regulations
Enterprise– by quote
- For organizations that generate medium to large scale traffic for web assets
- All features in Basic Plan
- Multiple deployment options
- Custom API deployment & security
- Reports & alerts via tools integration
- Integration with communications, security monitoring, & incident management tools
- Dedicated service onboarding
- Hotline for emergency support
SaaS – by quote
- For SaaS providers
- All features in Basic and Enterprise Plans
- Customer security management on shared application
- Multiple domain and sub-domain management
- Multiple CDN management
Integrations
Integrations
Prophaze WAF integrates with the following communications, security information and event management (SIEM), and security monitoring tools and cloud services:
- Microsoft Teams
- Slack
- Splunk
- Datadog
- Kubernetes
- Google Cloud
- AWS
- Microsoft Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
GuideSpark, Kerala Startup Mission, nOps
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Prophaze WAF is WAF service that protects applications, APIs, and Kubernetes microservices from threats beyond the capabilities of conventional WAFs.
Company Email
info@prophaze.com
Contact No.
Company's Address
Prophaze India Pvt. Ltd.
Amrita Technology Business Incubator,
5th Floor, Amrita Viswa Vidya Peedam, Clappana
Kerala 690525, India
Prophaze WAF Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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When you select a service that you think will work best for your business you shouldn’t only focus on what experts have to say about it. Very often personal experience with the product will vary, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for each solution to give you an immediate overview of how actual users of Prophaze WAF and Freshservice rate their experience with the software. Our algorithm is built around complex analysis of product appearances on other sites, social networks as well as blogs, so you are going to obtain a full and credible overview of what other customers think about each service. In this case Prophaze WAF got a total satisfaction rating at 89% while for Freshservice 97% of people claim they had an enjoyable experience with it.
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