Freshservice

NOAWARDS
YET
Pricing:
Starting from $99
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Design Analysis
- Performance Analysis
- Security Analysis
- Marketing-Friendliness Analysis
- Plugin optimization
- Staging Environment Setup
- Website Performance Optimization
- Daily Cloud Backup
- Careful WordPress Core, Theme & Plugin Updates
- Security Monitoring & Malware Detection
- Quick Fixes & Small Jobs
- Bigger Design and Development Tasks
- Plugin Consultation
- Instant Crash Recovery
Pricing Info
Pricing Info
Plugmatter WordPress Support offers the following basic and enterprise pricing packages:
Professional – $99/month
- 1 domain / 1 WP Installation
- 10 Quick Fixes & Small Jobs (30 Mins)
- Plugin Consulting
- Website Supercharged on Sign Up
- Careful WordPress Core Updates
- Careful Plugin Updates
- Secure Offsite Backups
- Monthly Security Scan
- Uptime Monitoring
Business – $149/month
- All Professional features
- 25 Quick Fixes & Small Jobs (30 Mins)
- Google Webmaster Tool monitoring / monthly report for SEO
- Google Analytics monitoring / monthly report for SEO
Growth – $259/month
- All Business features
- Unlimited Quick Fixes & Small Jobs (30 Mins)
Integrations
Integrations
Plugmatter WordPress Supports works with any third party service or software that you use on your website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Plugmatter WordPress Support is a premium WordPress maintenance service that caters to businesses, organizations, and individuals who own, run, and manage WordPress websites.
Company Email
support@plugmatter.com
Company's Address
Sizmic Labs
#9-8-152 Al-Quraishi Plex, 3rd floor,
Santosh Nagar, Hyderabad
India
Plugmatter WordPress Support Comparisons
Popular Plugmatter WordPress Support Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
It may not always be sufficient to just compare Plugmatter WordPress Support and Freshservice with one another. Even though useful features, cost and customer comments are all important and should be included when making a final decision, you should also check out the recognition and awards claimed by every product. In many cases a less popular solution may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which reveals that in spite of smaller market presence it’s a worthy contender to the products that rule the market.
Page last modified