PlayVox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quality Assurance
- Phone calls, live chat, email and social media support
- Performance analysis
- Training and coaching
- Reward and recognition system
- Team communication
- Surveys
- Analytics
- Eliminates spreadsheets and need for multiple software
- Connectors for better integration and Rest based Open API
- iOS App
Pricing Info
Pricing Info
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
- QA Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Pro: $35/user/month + $5,000 one-time onboarding fee
- 1 Add-On
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
- SSO/Active Directory
- Logical Firewall
- Multi-site/tenant management
- All Add-Ons
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
Integrations
Integrations
PlayVox integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Company Email
sales@playvox.com
Contact No.
Company's Address
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
PlayVox Comparisons
Popular PlayVox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Direct Call Recording
- Conference Calls
- Email Coaching
- Activity Dashboard
- Coaching Tracker
- Activity Monitoring
- Coaching Measurement
- Peer Collaboration Measurement
- Scenario Challenge Creation
- Call Tagging
- Meeting Tagging
- Sales Emails Sharing
- Library Search Capability
- Saved File Replay
- Group Chat Collaboration
- Best Practice Library
Pricing Info
Refract offers the following enterprise pricing plans:
Up to 10 Seats – $49/seat/month
- Unlimited File Uploads
- Recorded Calls
- Coaching Scenario Challenges
- Optional AI Module
- Dedicated Customer Success Manager
- Unlimited Support
11-25 Seats – $40/seat/month
- Unlimited File Uploads
- Recorded Calls
- Coaching Scenario Challenges
- Optional AI Module
- Dedicated Customer Success Manager
- Unlimited Support
26-50 Seats – $35/seat/month
- Unlimited File Uploads
- Recorded Calls
- Coaching Scenario Challenges
- Optional AI Module
- Dedicated Customer Success Manager
- Unlimited Support
51-100 Seats – $30/seat/month
- Unlimited File Uploads
- Recorded Calls
- Coaching Scenario Challenges
- Optional AI Module
- Dedicated Customer Success Manager
- Unlimited Support
100+ Seats – contact Refract for custom pricing
- Unlimited File Uploads
- Recorded Calls
- Coaching Scenario Challenges
- Optional AI Module
- Dedicated Customer Success Manager
- Unlimited Support
Optional AI Module – $5/user/month
- Transcription Ability
- Talk/Listening Time Analysis
- Smart Tagging
- Conversation Review
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Technically Compatible Ltd., Receptive
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A sales coaching platform that empowers sales managers to help their sales reps develop faster by replicating the performance of their peers. It enables managers to pinpoint the defining moments and most valuable conversations to review, share, and improve performance sales development rep (SDR) outcomes.
Company Email
info@refract.tv
Contact No.
Company's Address
Business Design Centre,
52 Upper Street,
London, N1 0QH
United Kingdom
Refract Comparisons
Popular Refract Alternatives
No Gamification Platforms will be perfect enough to cover all the requirements of a business. Even though key features of PlayVox and Refract are obviously a priority you should also carefully examine the integrations supported by each product. Quote frequently you will already be making use of other types of B2B software in your company and it’s always better to choose solutions that integrate well with one another. That way you will be able to guarantee a reliable transfer of data between your teams and apps, which can really reduce time spent on migrating between one service and the next.
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