PlayVox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quality Assurance
- Phone calls, live chat, email and social media support
- Performance analysis
- Training and coaching
- Reward and recognition system
- Team communication
- Surveys
- Analytics
- Eliminates spreadsheets and need for multiple software
- Connectors for better integration and Rest based Open API
- iOS App
Pricing Info
Pricing Info
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
- QA Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Pro: $35/user/month + $5,000 one-time onboarding fee
- 1 Add-On
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
- SSO/Active Directory
- Logical Firewall
- Multi-site/tenant management
- All Add-Ons
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
Integrations
Integrations
PlayVox integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Company Email
Contact No.
Company's Address
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
PlayVox Comparisons
Popular PlayVox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Community management
- Create groups
- Customizable feedback
- Customizable search
- Forums
- Galleries
- Gamification
- Integration and customization
- Localization controls
- Mobile-ready
- Narratives
- Oversight and insights tools
- Ratings and reviews management
- Social connectivity
Pricing Info
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Integrations
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Company Email
Contact No.
Company's Address
Austin, TX
Pluck Comparisons
Popular Pluck Alternatives
When you compare different Customer Support Software services you shouldn’t just explore their list of features and offered pricing packages. Keep in mind the service should be adjusted to your standards and company so the more flexible their offer the better. Learn what platforms are supported by PlayVox and Pluck and ensure you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and countries are supported, because this might be a critical factor for many firms.
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