PhoneWagon
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unique Phone Numbers
- Automated Workflows
- Smart and Intuitive Dashboard
- Call History
- Text Messaging
- Call Tracking
- Reporting
Pricing Info
Pricing Info
PhoneWagon offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Starter – $39/month
- 5 Local numbers
- 500 Local minutes
- 100 Text messages
Pro – $99/month
- 20 Local numbers
- 2,500 Local minutes
- 500 Text messages
Enterprise – $249/month
- 50 Local numbers
- 10,000 Local minutes
- 1,000 Text messages
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Excel Builders
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Company Email
ryan@phonewagon.com
Contact No.
Company's Address
PhoneWagon Inc.
1407 Broadway
New York, NY 10018
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Agent dashboard
- Customer service monitoring
- Customizable reports
- Customizable scorecards
- Multi-channel monitoring
- Performance scoring
- Quality score analytics
- Quality score reports
- Quality scorecard designer
- Quality scorecard builder
- Root-cause analysis
- Scoring calibration
- Self-scoring
- Supervisor dashboard
Pricing Info
Scorebuddy offers three plans and a 30-day free trial on all accounts:
Scorebuddy: £99 monthly
- Core feature set
- 25 staff
- 1 GB storage
Scorebuddy Pro: £269 monthly
- Core feature set
- 100 staff
- 5 GB storage
Scorebuddy Enterprise: Price information on application
- Unlimited staff
- Unlimited storage
Integrations
All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allianz, DHL Express, Ryan Air, The Money Shop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.
Company Email
info@scorebuddy.co.uk
Contact No.
Company's Address
11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ
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You don’t want just a broad set of useful tools and flexible pricing from a reliable Customer Support Software. Almost as significant as main features is a top-notch customer support. You want to ensure that if you have any questions about PhoneWagon or Scorebuddy, or you face some problems, or maybe you’ll want to request a certain update or feature useful to your team you can count on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to profit from individual training or at the very least a knowledge base you can use.
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