What is better PhoneWagon or CloudTalk? Comparing PhoneWagon and CloudTalk, it is simple to see which Customer Support Software product is the better option. This means that your company can get the most productive and efficient software. You can examine the details, such as available tools, prices, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their overall scores to know which one appears to be better. PhoneWagon has 8.0 points for overall quality and N/A% rating for user satisfaction; while CloudTalk has 8.5 points for overall quality and 100% for user satisfaction. Likewise, you can also assess which vendor is more credible by sending an email inquiry to both and check which vendor replies without delays.
In the event you want to quickly identify the optimal Call Center Software according to our review team we suggest you examine the following services: Freshdesk Contact Center, Zendesk, JustCall.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
When you select a service that you think will be an actual asset for your company you shouldn’t only limit yourself to what reviewers have to say about it. Quite frequently individual experience with the service will vary, depending on specific goals and needs. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable impression of how actual users of PhoneWagon and CloudTalk rate their contact with the product. Our system is built around complex analysis of product mentions on other sites, social networks and blogs, so you will get a complete and reliable overview of what other clients think about every solution. In this case PhoneWagon got a total satisfaction rating at N/A% while for CloudTalk 100% of people claim they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
