What is better PhoneBurner or CallVU? Various firms want different types of Customer Support Software. To learn which service fits your needs, think of assessing various solutions feature by feature an taking into consideration their terms and costs. Furthermore, you will get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: PhoneBurner (8.8) vs. CallVU (8.0) for all round quality and performance; PhoneBurner (100%) vs. CallVU (100%) for user satisfaction rating. Examine their strong and weak points and see which software is a better option for your company. An effective, simple tactic is to write the pros and cons of both applications side by side and check which software is better.
In case you you want to quickly find the best Call Center Software according to our experts we suggest you examine the following services: Zendesk, JustCall, Freshdesk Contact Center.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
All the data, facts and opinions that we provided in this table were taken from official company sites, promotional content available online, actual experience from real customers as well as our individual direct use of every software by a professional reviewer. We pay a lot of attention to extensively test every solution, so we not only test it ourselves, but we also correlate our observations with opinions of other members from the B2B community.
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